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**Terms and Conditions for PersonalizedProject**

Last Updated: 01/01/2024

Please carefully read and understand these terms and conditions (“Terms”) before using PersonalizedProject, an online directory connecting makers with clients for business purposes. These Terms constitute a legally binding agreement between you and PersonalizedProject (“Company,” “we,” “us,” or “our”). By accessing or using the platform (“Platform”), you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Platform.

**1. Account Registration**

1.1. To use PersonalizedProject, you must create an account. You agree to provide accurate, complete, and up-to-date information during registration.

1.2. You are responsible for maintaining the confidentiality of your account login credentials and for all activities that occur under your account.

**2. Listings and Projects**

2.1. PersonalizedProject offers both free and pay-per-post listing options for makers. Paid listings may be subject to additional terms.

2.2. Clients can post requests for custom projects to be made by registered makers on the Platform.

2.3. Makers may access a multivendor marketplace on the Platform, and a commission from sales may be collected by the Company.

**3. User Responsibilities**

3.1. You agree to use the Platform in compliance with all applicable laws and regulations.

3.2. You will not engage in any activities that harm, interfere with, or disrupt the Platform, its users, or its services.

3.3. Any content you post on the Platform must not be illegal, defamatory, obscene, or infringe on intellectual property rights.

**4. Payments and Fees**

4.1. Payment processing may be facilitated by third-party payment providers. You agree to comply with their terms and conditions when making payments through the Platform.

4.2. We may charge fees for certain services, listings, or transactions, and you agree to pay such fees as specified.

**5. Commission and Fees for Makers**

5.1. Makers utilizing the multivendor marketplace may be subject to commission fees equal to 2% of total purchased price, including shipping and tax, on sales.

**6. Intellectual Property**

6.1. Makers retain ownership of the content they post on the Platform. By posting content, makers grant the Company a non-exclusive, worldwide, royalty-free license to use, modify, and display their content in connection with the Platform’s services.

6.2. You agree not to use any trademarks, logos, or copyrighted materials without proper authorization.

**7. Privacy**

7.1. Our Privacy Policy, available on the Platform, governs the collection and use of personal information.

**8. Termination**

8.1. We reserve the right to suspend or terminate your account at our discretion for any violation of these Terms.

**9. Disclaimers and Limitation of Liability**

9.1. We make no warranties or representations about the accuracy, reliability, availability, or suitability of the Platform.

9.2. We are not liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of the Platform.

**10. Governing Law and Dispute Resolution**

10.1. These Terms are governed by and construed in accordance with the laws of the State of Missouri, United States of America. Any disputes arising out of or in connection with these Terms will be subject to the exclusive jurisdiction of the courts of State of Missouri, United States of America.

**11. Changes to Terms**

11.1. We reserve the right to modify or update these Terms at any time, and the revised Terms will be effective upon posting on the Platform. It is your responsibility to review the Terms regularly.

If you have any questions or concerns about these Terms, please contact us at admin@personalizedproject.com.

**PersonalizedProject**
https://www.personalizedproject.com
admin@personalizedproject.com

By using the Platform, you acknowledge that you have read and understood these Terms and agree to their terms and conditions.

Terms and Conditions for PersonalizedProject Market

Effective Date: 09/12/2023
Last Updated: 01/10/2024

Welcome to PersonalizedProject Market, a multivendor marketplace connecting buyers with unique and customized products and services from small and low-volume makers. These Terms and Conditions (hereinafter referred to as “Terms”) govern your access to and use of PersonalizedProject Market, including any content, functionality, and services offered through the marketplace.

Please read these Terms carefully before using PersonalizedProject Market. By accessing or using the marketplace, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use PersonalizedProject Market.

1. General Terms

1.1. Acceptance: By accessing or using PersonalizedProject Market, you affirm that you are at least 18 years old and capable of entering into a legally binding agreement.

1.2. User Account: To access certain features of the marketplace, you may be required to register for an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

2. Vendor Agreement and Commission

2.1. Vendor Agreement: If you are a vendor on PersonalizedProject Market, you agree to be bound by the Vendor Agreement, which includes terms regarding product listings, fees, and commissions. The Vendor Agreement is provided below:

Vendor Agreement

By becoming a vendor on PersonalizedProject Market, you agree to the following terms and conditions:

Commission/Transaction Fee: PersonalizedProject Market shall collect a commission of 6.1% + $0.50 on GROSS sales per transaction. Shipping cost and tax is not included in the commission.

Product Listings: Vendors are responsible for creating and maintaining accurate and complete product listings, including descriptions, prices, and images.

Inventory Management: Vendors must ensure that their product listings reflect accurate inventory levels, and they are responsible for promptly removing listings for products or services that are no longer available.

Order Fulfillment: Vendors agree to fulfill customer orders promptly and in accordance with the shipping and delivery terms specified in their product listings. See section 3.4 Shipping below for specifics about the global shipping policy.

Customer Service: Vendors shall provide efficient and responsive customer service to address customer inquiries, concerns, and issues in a professional manner. Vendors agree to global rules and policies by selling on PersonalizedProject Market

Compliance with Laws: Vendors shall comply with all applicable laws, regulations, and industry standards related to the sale of their products or services.

3. Marketplace Usage

3.1. Buying and Selling: PersonalizedProject Market is a platform that allows vendors to list and sell products and services, and customers to browse, purchase, and provide reviews. Buyers and sellers are responsible for all interactions, transactions, and content related to their listings.

3.2. Content Guidelines: Users must not upload, post, or transmit any content that is illegal, obscene, defamatory, or infringing on the rights of others. We reserve the right to remove or restrict access to any content that violates these guidelines.

3.3. Intellectual Property: Vendors must ensure they have the necessary rights to list and sell products or services on the marketplace. PersonalizedProject Market respects intellectual property rights and will respond to notices of alleged infringement.

3.4 Vendor Shipping Policy: PersonalizedProject Market strongly recommends all vendors to completely read the shipping tutorials available to set up their shipping accounts. The vendor shipping policy is provided below. 

  1. Free Shipping:

    • For items offered with free shipping, the cost of shipping labels and tracking information must be covered by the vendor and must be obtained by the vendor (via shipping carrier or 3rd party) independent of PersonalizedProject Market. This includes any promotional campaigns or offers that involve free shipping. Shipping information must be uploaded to the order prior to the order being marked as completed.
  2. Shipping Calculation Vendor Errors or Real Time Carrier Adjustments:

    • In the case of errors in shipping cost calculations, where the calculated shipping cost is lower than the actual shipping expense, vendors are responsible for purchasing the whole and complete shipping label and providing tracking information (via shipping carrier or 3rd party) independent of PersonalizedProject Market). This applies to all products listed on the PersonalizedProject platform. We encourage vendors to double-check their shipping cost calculations to ensure accuracy. Any discrepancies should be promptly addressed to avoid any inconvenience to the clients and maintain the integrity of our platform.

  3. Funds for Shipping Labels:

    • Vendors are required to use their own funds to purchase shipping labels and upload tracking information for items with free shipping or those affected by shipping calculation errors.
    • Items purchased with Live Shipping Rates will have funds available for shipping label purchase directly through PersonalizedProject Market’s user interface.
  4. Consequences of Non-Compliance:

    • Failure to adhere to this shipping policy may result in penalties, including temporary suspension of the vendor, fees issued from PersonalizedProject Market to the vendor, or removal of the affected products from the PersonalizedProject Market platform.
    •  

4. Payments and Fees

4.1. Payment Processing: Transactions on the marketplace may be processed through third-party payment processors. Users are responsible for all fees associated with their transactions, including any applicable taxes.

4.2 Total Fee Schedule: PersonalizedProject Market has a fee of 6.1% + $0.50 per transaction.

5. Privacy

5.1. Privacy Policy: Your use of the marketplace is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.

6. Dispute Resolution

6.1. Dispute Resolution: In the event of disputes between users or between users and PersonalizedProject Market, we encourage you to seek resolution through our dispute resolution process. However, we are not responsible for resolving disputes between users and vendors. See return/exchange policy for further details.

7. Termination

7.1. Termination: We reserve the right to terminate or suspend your account and access to the marketplace at our discretion, without notice, for violations of these Terms or for any other reason.

8. Modifications

8.1. Changes to Terms: We may update these Terms from time to time. Any changes will be effective immediately upon posting. Continued use of the marketplace after changes constitutes your acceptance of the updated Terms.

9. Limitation of Liability

9.1. No Warranties: PersonalizedProject Market is provided “as is” and “as available.” We make no warranties, express or implied, regarding the marketplace’s availability, accuracy, or reliability.

9.2. Limitation of Liability: To the fullest extent permitted by law, PersonalizedProject Market, its affiliates, and its employees shall not be liable for any indirect, consequential, special, or punitive damages arising out of or in connection with your use of the marketplace.

10. Governing Law

10.1. Governing Law: These Terms are governed by and construed in accordance with the laws of the State of Missouri, United States. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts in the State of Missouri, United States.

By using PersonalizedProject Market, you agree to these Terms and Conditions and the Vendor Agreement. If you have any questions or concerns, please contact us at admin@personalizedproject.com.

Thank you for using PersonalizedProject Market!