Handmade Mahogany Slimline Pen
$22.00
Handmade Pen
Pen Style: Slimline
Hardware Color: Gun Metal
Ink Color: Black
1 in stock
Description
Handmade Pen
Pen Style: Slimline
Hardware Color: Gun Metal
Ink Color: Black
Additional information
| Weight | .5 lbs |
|---|---|
| Dimensions | 8 × 4 × 2 in |
Shipping Policy
Shipping PolicyAt PersonalizedProduct, we're committed to providing you with a seamless shopping experience, and that includes clear guidelines on shipping. Please read our shipping policy carefully to understand how shipping works for both vendors and customers.Vendor and Customer Responsibility1. Vendor Responsibility: Vendors on Personalized Product are responsible for shipping their products to customers. This means packaging items securely, choosing appropriate shipping methods, and ensuring timely delivery. Vendors are encouraged to use reputable shipping carriers with tracking services to provide transparency throughout the shipping process.2. Customer Responsibility: Customers are responsible for providing accurate shipping information during the checkout process. It's crucial to double-check the shipping address to prevent any delivery issues. If a customer notices an error in their shipping address after placing an order, they should contact the vendor as soon as possible to request corrections.Shipping Costs1. Weight-Based Shipping: By default, shipping costs are determined by the weight of the product(s) in the order. Vendors may specify the weight of their products, which will be used to calculate shipping charges for customers. Please note that these charges may vary depending on the shipping carrier chosen by the vendor.2. Vendor-Defined Shipping: In some cases, vendors may offer custom or specialized shipping options with predetermined shipping costs, regardless of product weight. Customers should refer to the product listing or contact the vendor directly to understand the specific shipping method and associated costs for such items.Shipping TimesShipping times may vary depending on the vendor's location, the customer's location, and the chosen shipping method. Vendors are encouraged to specify estimated shipping times in their product listings or communicate these details with customers during the ordering process.Tracking and ConfirmationTo ensure transparency and peace of mind, vendors are encouraged to provide customers with tracking information once the order has been shipped. Customers can use this information to monitor the progress of their delivery.International ShippingFor international orders, customers may be responsible for customs duties, taxes, or import fees depending on their country's regulations. Vendors and customers should be aware of these potential additional costs and responsibilities when shipping internationally.Returns and RefundsIn the event of shipping issues, damaged items, or any other concerns related to the delivery process, please refer to our Returns and Refunds policy for further guidance on how to address these issues.PersonalizedProduct is committed to facilitating smooth transactions and clear communication between vendors and customers. We encourage both parties to collaborate and address any shipping-related questions or concerns promptly.If you have any questions or require further assistance regarding our shipping policy, please feel free to reach out to our customer support team.Thank you for choosing PersonalizedProduct for your personalized shopping needs.Last Updated: 09/11/2023
Refund Policy
PersonalizedProject Refund PolicyEffective Date: 09/11/2023Thank you for choosing PersonalizedProject for your personalized products. We are committed to providing you with high-quality customized items that meet your expectations. Please read our refund policy carefully before making a purchase.Refund Eligibility1. Manufacturing Error: You are eligible for a refund if there is a manufacturing error with your personalized product. A manufacturing error includes but is not limited to:
- Incorrect customization (e.g., incorrect spelling, color, or design).
- Damaged or defective product upon delivery.2. Vendor Discretion: In certain exceptional cases, we may consider refunds at our discretion. These cases will be evaluated on a case-by-case basis, and a refund may be issued if we determine it is appropriate.Refund ProcessIf you believe you are eligible for a refund based on the criteria mentioned above, please follow these steps:1. Contact Vendor: Notify vendor within 14 days of receiving your personalized product.2. Provide Documentation: To process your refund, vendor may require you to provide clear photographs or other relevant documentation to substantiate your claim of a manufacturing error or to help assess your case for vendor discretion.3. Return the Product: If requested, you may need to return the product in its original packaging. 4. Refund Decision: Once the vendor has reviewed and processed the claim, refunds will be issued back to the original payment method used for the purchase.5. If refund request cannot be solved with individual vendors, you can contact PersonalizedProduct for administrative review at admin@personalizedproject.com.Refund ExceptionsPlease note the following exceptions to our refund policy:1. Customization Errors by the Customer: We are not responsible for errors made by the customer when providing customization details. Please review your order carefully before submitting it.2. Change of Mind: We do not offer refunds for products if you simply change your mind or are dissatisfied with your chosen customization options unless there is a manufacturing error.3. Late or Lost Deliveries: We are not responsible for delays in delivery or lost packages caused by shipping carriers.Cancellation PolicyDue to the personalized nature of our products, cancellations are only possible within 24 hours of placing your order. After this period, we begin the customization and manufacturing process, and cancellations will not be accepted.Contact UsIf you have any questions or need further assistance regarding our refund policy, please feel free to contact our customer support team at admin@personalizedproject.com.We reserve the right to amend this refund policy at our discretion. Please refer to the most recent version on our website for any updates.Thank you for choosing PersonalizedProject. We appreciate your business and look forward to serving you with exceptional personalized products.
Cancellation / Return / Exchange Policy
https://personalizedproject.com/return-policy/
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