**Return Policy for PersonalizedProject**

Last Updated: 01/10/2024

At PersonalizedProject, we understand the importance of clear and fair return policies. Our return policy is designed to balance the individual return policies of our vendors with a general return policy that applies in the absence of vendor-specific policies.

**1. Vendor-Specific Return Policies**

1.1. **Primary Policy**: Each vendor on PersonalizedProject may have their own return policy. When you purchase a product or service from a vendor, you are bound by their specific return policy. We encourage you to review the vendor’s return policy before making a purchase.

1.2. **Vendor Communication**: If you have questions or concerns about a vendor’s return policy, please contact the vendor directly for clarification.

**2. General Return Policy**

2.1. **Return Exceptions**: In the event that a vendor does not specify a return policy, the following general return policy applies:

2.2. **No Returns**: Generally, no returns will be accepted unless there is a manufacturing defect in a product. In the case of a manufacturing defect, you may be eligible for a return, replacement, or refund, as determined by the vendor or Company.

2.3. **Initiating a Return**: To initiate a return for a manufacturing defect, you must contact the vendor or Company within 30 days of receiving the product or service. Proof of the defect may be required.

2.4. **Return Process**: The return process, including shipping, replacement, or refund, will be handled in accordance with the vendor’s or Company’s instructions and policies.

**3. Vendor Discretion**

3.1. **Vendor Decision**: Vendors have discretion in determining the eligibility of returns and any associated terms and conditions. Their decisions are final.

3.2. **Communication**: If you have any questions or concerns regarding a return, please communicate directly with the vendor involved.

**4. Manufacturing Defects**

4.1. **Definition**: A manufacturing defect is a flaw or defect in a product that is a result of the manufacturing process and not caused by misuse, neglect, or normal wear and tear.

4.2. **Documentation**: You may be required to provide photographic or other evidence of the manufacturing defect.

**5. Refunds**

5.1. **Refund Processing**: If a refund is approved, it will be processed in accordance with the vendor’s or Company’s refund policy and the payment method used for the original purchase.

**6. Changes to the Return Policy**

6.1. **Policy Updates**: We reserve the right to update or modify this return policy at any time. Any changes will be effective upon posting on the Platform.

**7. Contact Us**

If you have any questions or concerns about our return policy, please contact us at:

PersonalizedProject
www.personalizedproject.com
admin@personalizedproject.com

By using the Platform, you acknowledge that you have read and understood this return policy and agree to its terms and conditions. It is your responsibility to review this policy regularly for updates and changes.